The City of North Plains is committed to deliver safe, high quality, uninterrupted water at a reasonable pressure and to meet the health and fire protection needs of the residents and businesses. The City must provide this service while meeting various State and Federal requirements.

Current Water Quality Report

Public Works is responsible for the operation and maintenance of the City's water system which consists of over 13.5 miles of water lines ranging in sizes from 2 to 16 inches in diameter. To maintain this system, crews regularly inspect and service the reservoir, booster station, main line valves and air relief valves. In addition, the crew regularly inspect, paint and exercise fire hydrants, and flush mains. Crews also operate the City's cross connection program which ensures that our water does not become contaminated and that it complies with City and State regulations.

Locating Water Lines - Please contact the Underground Service Alert system at 8-1-1.  The City of North Plains locates water lines and service connections up to the water meter.

Hydrant Flushing - The City regularly exercises its hydrants and flushes mains.  Occassionally this may result in the discoloration of the water.  The water is safe; it just has some rust particles from the interior of the water main.  If you run your water for a few minutes it should clear up quickly.  It is important not to run your washing machines (clothes or dishes) during a hydrant flush.  Please contact the City if you have any questions. 

Cross Connection Program - the City administers a cross connection program to prevent contamination of the water supply by private wells.  Please contact Public Works for additional information (503) 647-5555.  Additional information can be found at the State Department of Public Health website.

The North Plains Municipal Code Chapter 3 Water System Regulations establishes water fees, charges and deposits are set thru a City Council resolution.  Water bills are prepared by the Finance Department.

Why is water so expensive in North Plains?  The short answer is that we had a major public works project in 2005 to connect our water mains to the Joint Water Commission transmission main, which supplies all of the City's water.  This project was necessary as the City's wells were in danger of becoming contaminated with toxic chemicals in an underground plume which was associated with a creosote plant on Hillcrest Street that has been closed for decades.  Because the town only has about 750 water customers the expense of that debt, coupled with regular operating costs associated with maintaining a safe potable water system caused our rates to be higher than surrounding communities.  Council and staff are looking for ways to keep the rates at a minimum, and planning improvements in a manner that should prevent spikes associated with future projects.